Everything You Need to Know About Ayo Uko Hats

When will I receive my hat after ordering it?

It will take 4 weeks for your Hat to arrive for US based orders. International orders can take up to 6 weeks. This is to enable ordering of special materials and to ensure the best quality for your special events. However, specific urgent requests will also be considered. Your Ayo Uko Hat will be is delivered to you in its own beautiful hat box.

What shipping carrier do you use?

We partner with UPS and FedEx for the delivery of your Ayo Uko Hat. We use DHL for International order deliveries to Europe, Africa and beyond!

What is your policy regarding returns?

Our customers thoroughly love their Ayo Uko Hats. However, if returned unused and in new condition within 14 days of delivery, you would be eligible for a full refund of the price of the hat less shipping and processing fees. Kindly provide feedback to contact@ayouko.com and let us know how best to serve you.

How is “hat size” determined?

The Hats will fit head sizes 22-23 inches. Here is how to measure for if a specific size is required. Use a tape measure (or a piece of string that you will have to hold up to a tape measure to determine the length). Place the tape (or string) around your head about 1 cm above your ears, over the center of your forehead and encircling it over the “bump” at the back of the head. If you have any difficulty doing this please contact us by email or telephone. Some of the Hats are worn with hair bands or combs therefore will fit all adults. Specific sizing will be required for children. Fascinators are fitted with head bands and combs. This allows for a snug fit for most clients. Please contact us with your queries.

What materials are the hats and fascinators made from?

The hats that I make are made from exquisite materials. For example, straw, sinamay, felt, silk, satin, damask, and woven fabrics like Aso Oke. They are hats, fascinators, wraps and Gele hats. I ask clients to mail samples/swatches of their “outfit” fabric so that I can coordinate/match colors and motifs for their hat/fascinator.

How much are the hats and fascinators?

The techniques and materials utilized in creating these exquisite hats vary. For more information please contact us at: contact@ayouko.com

How are the hats made?

The hats and fascinators are all custom hand made from traditional and innovative millinery techniques. For more information please contact us at: contact@ayouko.com

How will my hat be packaged?

Every hat is packaged and mailed via courier. It is set within in a beautiful hat box.

How do I order my hat or fascinator?

You can order your hats and fascinators in two ways:

  1. Visit the Boutique Page for Online Exclusives or
  2. For custom orders please call us on 1 (608) 799-6517 or email contact@ayouko.com. Within one business day our representative will contact you. A personal “one to one” consultation will then be scheduled for you. The consultation would be conducted in person, by phone-call or online. Please provide samples or swatches of a particular fabric color or pictures that inspire the design of your hat.

Delivery: It will take 4 weeks for your Hat to arrive. This is to enable ordering of special materials and to ensure the best quality for your special events. However, specific urgent requests will also be considered. Your Ayo Uko Hat will be is delivered to you in its own beautiful hat box.

Shipping: We partner with UPS and FedEx for the delivery of your Ayo Uko hats and fascinators.

Return policy: Our customers thoroughly love their Ayo Uko hats and fascinators. However, if returned unused and in new condition within 14 days of delivery, you would be eligible for a full refund of the price of the hat less shipping and processing fees. Kindly provide feedback on this Contact Form and let us know how best to serve you.

Hat size: The Hats will fit head sizes 22-23 inches. Here is how to measure for if a specific size is required. Use a tape measure (or a piece of string that you will have to hold up to a tape measure to determine the length). Place the tape (or string) around your head about 1 cm above your ears, over the center of your forehead and encircling it over the “bump” at the back of the head. If you have any difficulty doing this please contact us by email or telephone. Some of the Hats are worn with hair bands or combs therefore will fit all adults. Specific sizing will be required for children. Call us on 1 (608) 799-6517 or email contact@ayouko.com. Within one business day our representative will contact you. A personal “one to one” consultation will then be scheduled for you. The consultation would be conducted in person, by phone-call or online. Please provide samples or swatches of a particular fabric color or pictures that inspire the design of your hat.

Where can I buy an Ayo Uko hat or fascinator?

Ayo Uko hats and fascinators are custom created for our clients. There are however exclusive opportunities to shop for a select range of hats for your immediate enjoyment via our online boutique. Check it out here Ayo Uko Exclusives Online.