Custom Orders

Please call us on 1 (608) 799-6517 or email contact@ayouko.com to book an exclusive virtual appointment with our Creative Director Ayo Uko. Ayo will consult with you at your scheduled appointment online. Please prepare to provide samples or swatches of a particular fabric or pictures that inspire the design of your headwear, accessories and outfits.

Delivery: It will take 4 to 6 weeks for your beautiful items to arrive. This is to enable ordering of special materials and to ensure the best quality for your special events. However, specific urgent requests will also be considered. Your Ayo Uko items will be is delivered to you in its own beautiful box.

Shipping: We partner with shipping companies for the delivery of your Ayo Uko products. Shipping costs will be added to the cost of the products so please prepare for this especially if you live outside of the USA. Custom duties could also be additional and this varies depending on the destination country.

Return policy: Our customers thoroughly love their Ayo Uko products. However, if returned unused and in new condition within 14 days of delivery, you would be eligible for a full refund of the price of the item less shipping and processing fees. Kindly provide feedback by email to contact@ayouko.com and let us know how best to serve you.

Hat size: The Hats will fit head sizes 22-23 inches. Here is how to measure for if a specific size is required. Use a tape measure (or a piece of string that you will have to hold up to a tape measure to determine the length). Place the tape (or string) around your head about 1 cm above your ears, over the center of your forehead and encircling it over the “bump” at the back of the head. If you have any difficulty doing this please contact us by email or telephone. Some of the Hats are worn with hair bands or combs therefore will fit all adults. Specific sizing will be required for children.

Please call us on 1 (608) 799-6517 or email contact@ayouko.com with any queries.